Parking
The online parking purchase must be made at least 2,5 hours before the actual entry.
Contacts
We are waiting to help you
The Milan airports are on hand to inform you, listen to your suggestions, meet your needs and deal with any complaints. Here are all the ways you can contact us or receive information.
Contacts
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E-mail
To request information or send us suggestions, you can contact us by filling out the contact form you find here. -
Chat with us
Our chatbots are at your service!
They can help you locate shops, bars or restaurants at the airport. They can offer tips for traveling with your children, help passengers with reduced mobility and inform you about the transport of liquids and baggage limits.
You can also receive flight notifications, check to see what parking is available and find out about products and services for sale.
Apple Messages
Milan Airports is also in Apple Messages the first airport in the world to take off on this platform. Click here and chat with us directly from your iPhone, iPad or Mac. You can also talk to an operator if you wish.
Browser Widget
Click on the info bubble at the bottom right and live your experience directly in your browser.
Facebook Messenger
Follow the Milan Airports official page and talk with our chatbot on Facebook Messenger. You can also talk to an operator if you wish.
Google Assistant
The whole airport is within a voice call. Yours. With a few simple words, you can get all the information you need. Try the innovative experience of Google's Voice Assistant: click here to reach our app in the store. -
Telephone
Call (+39) 02 232323 for information. The service operates 365 days a year, from 8.00 a.m. to 9.00 p.m.
Select 1 for flight Info: select the airport and insert your flight number, you will immediately receive the updated departure and arrival time along with a free text message. The service is available for the flights on the current day as well as the previous and following day.
Activate the Flight Tracking service online to receive updates on the status of your flight. -
Twitter
Follow @MiAirports, the Twitter account of the Milan Airports. Simple and immediate.
From 8 a.m. to 9 p.m., 7 days a week, we will answer your questions and inform you about what's new. -
Complaints
You can send a complaint in various ways:- fill in the online form:
We will respond quickly to your complaint in line with the UNI 10600 norm. We consider every request and send it to the managers of the relevant SEA companies.
Please note that following the complaint and the response received from SEA Milan Airports you can contact the consumer associations belonging to the Regional Committee for the Protection of Consumer and User Rights (CRCU) to access Conciliation.
